Accessibility Statement

Last updated: April 23, 2026

Our commitment

A&A Family Pharmacy is committed to making our pharmacy and our website accessible to people with disabilities. We design and build aafamilypharmacy.com to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we work continuously to improve. We are committed to ensuring digital accessibility for all patients and visitors, including people with disabilities, and we apply the relevant accessibility standards as they evolve.

Standards

We target conformance with WCAG 2.2, Level AA, which includes WCAG 2.1 Level AA requirements plus newer WCAG 2.2 criteria such as target size minimum and focus-not-obscured behavior. We monitor developments under Title III of the Americans with Disabilities Act (ADA), Section 1557 of the Affordable Care Act, and the HHS Section 504 rule (89 FR 40066), and we plan to meet applicable compliance milestones — including the small-recipient May 10, 2027 deadline under the HHS Section 504 web/mobile standard where it applies to us.

What we do

Our measures include:

• Semantic HTML, keyboard navigation with visible focus indicators, and logical heading structure
• Descriptive alternative text on informational images
• Sufficient color contrast (our primary green and blue are tested for WCAG AA)
• Support for screen readers; forms with proper labels and error messages
• Respect for users' reduced-motion preferences
• We do not use accessibility overlay widgets; we remediate issues natively

Accessibility features on this website

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support for all interactive elements
• Sufficient color contrast throughout the site
• Descriptive alternative text for images
• Visible focus indicators for keyboard users
• Properly labeled form fields with error messaging
• Compatibility with browser zoom and system text sizing
• Skip navigation link to bypass repeated content
• Responsive design that works at 200% zoom without loss of content
• A persistent accessibility settings button in the bottom-right corner
• Dyslexia-friendly font mode that applies across page text
• Visible announcements for links that open in new tabs

Accessibility preferences

Use the circular accessibility button in the bottom-right corner on any page to open accessibility settings. Available options include theme, text size, line spacing, reduce motion, high contrast, underline links, dyslexia-friendly font, and enhanced focus indicators. Preference choices are saved for future visits.

In-pharmacy accessibility

Our pharmacy counter is accessible and our staff provides reasonable accommodations on request, including accessible prescription container labels (large print, audible, or braille where available), private medication counseling, and language assistance. Call (954) 987-5230 to arrange accommodations in advance when possible.

Known limitations

Despite our efforts, some content may not yet fully conform to WCAG 2.1 AA — particularly third-party content (embedded maps or documents) and legacy PDFs. If you encounter a barrier, tell us and we will provide the information in an accessible alternative format promptly.

Feedback and requests for help

If you cannot access any content, need information in an alternative format, or have a suggestion to improve accessibility, please contact us:

We aim to respond within two business days for accessibility feedback. If you need immediate assistance with prescriptions or pharmacy services, please call us directly.

Alternative access

All pharmacy services available through our website can also be accessed by calling us at (954) 987-5230 or visiting us in person during business hours. We are happy to assist you over the phone with prescription refills, transfers, and any questions.

Formal complaints

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (hhs.gov/ocr/complaints/, opens in a new tab, 1-877-696-6775) or with the U.S. Department of Justice, Civil Rights Division.

Ongoing efforts

This statement was last reviewed on April 2026. We regularly review our website for accessibility and update this statement as improvements are made.