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Grievance

Accessibility and Civil Rights Grievance Process

If you experience an accessibility barrier, language-access problem, or discrimination concern, you can report it here so we can investigate and respond.

How to Submit a Grievance

Include These Details

  • Date and time of the issue
  • Page or service involved (if website-related)
  • What happened and what help you needed
  • How to contact you for follow-up

Response Timeline

We target an initial response within 5 business days and a resolution update within 30 days whenever possible.